Accidents at retail outlets are more common than they might apparently seem at first. The most common types of injuries sustained at these places are slips, trips, and falls. The sufferers might be both customers and workers. Thankfully both are protected by law in case of any such accidents. This is because it is the legal responsibility of the shop owner to provide a safe shopping as well as working environment. When this is not followed and accidents happen because of a negligence on the part of the shop owner, the injured person may be entitled to a retail injury claim compensation.
The Occupiers Liability Act 1957 covers a part of these types of claims. This makes the claim process quite a straightforward one. As a rule, all wet floors should be clearly marked with a warning sign. Same applies for other hazards. Similarly, all food spillages should be cleaned immediately. There should not be any discarded packages lying here and there, the aisles should be free from obstacles, and the items should be safely stacked. If you are injured due to any of these reasons while shopping in a store, you should check with an experienced personal injury claims solicitor to find out if you qualify for a claim.
Sometimes you might be able to get a compensation if you suffer an injury at the parking lot of a particular store that is the result of an ill-maintained area. For instance, if there are potholes and you trip and fall, the shop owner may be held responsible. However, if you are the victim of a car accident, the driver of the car in question would be liable to fulfil the claim.
Like any other claims, the basis to getting a claim in this case too is to prove the retailer is responsible for your injury. This is why you should take the names and contact details of the witnesses present and also take pictures of the spot, if possible. You should also report the incident to the store manager or the customer service department and make sure that it is noted accurately in the accident book of the store.
If possible, request to see the entry and sign it to ensure that it is accurate. All these will act as evidence in case the shop denies responsibility. If you suffer serious injury and are taken to the hospital, return to the shop as soon as you can and verify the record on the accident book.
A medical professional should look after your injuries so that you receive the proper care. You should mention how it happened so that the doctor can take note of it. This too would serve as an evidence. Medical experts might have to refer to these notes to support your claim.
One of the best ways to find out if your case qualifies for a retail injury claim compensation is to get in touch with a team of personal injury claim solicitors like those at the Priority Legal.
Learn more about your UK legal rights with Citizens Advice.
Amit Singh is a founder of Theinternationalfinance.com he share his immense knowledge of Finance in this blog.